ShedLog

Terms of use

The short version: keep your own records honestly, don't abuse the service, and remember ShedLog is a notebook, not a vet.

Last updated: 20 October 2026

The agreement

These terms are between you and Galactic Digital (PTY) Ltd ("we", "us") and cover the ShedLog iPhone app and this website. By using ShedLog you accept them. Apple's Licensed Application End User License Agreement also applies; where the two differ, these terms apply to the extent the law and Apple's rules allow.

Your account

  • You sign in with Apple or Google. Keep that account secure, because anyone who can sign in to it can see your ShedLog records.
  • You must be old enough to agree to these terms where you live, or have a parent or guardian's permission.
  • Tell us at once if you think someone else has accessed your account.

Not veterinary advice

ShedLog stores what you enter and counts days on the schedule you choose. It does not recommend feeding intervals, diagnose illness or replace a qualified reptile vet. Messages such as "three refusals in a row" or "10% weight drop in 60 days" are summaries of your own records, not medical findings. You remain responsible for your animals' care.

Reminders

Reminders are delivered as iPhone notifications on a best-effort basis. Notification settings, Focus modes, a dead battery or an iOS update can stop them arriving. Don't rely on ShedLog as the only way to remember medication or other critical care.

ShedLog Pro and payments

  • Pro is sold through the App Store as a monthly or yearly subscription, or a one-off lifetime purchase. Apple processes payment and shows the price, in your currency, before you confirm.
  • Subscriptions renew automatically unless you turn off auto-renew at least 24 hours before the end of the current period, in your Apple ID subscription settings.
  • Refunds are handled by Apple under its policies. We can't issue App Store refunds ourselves.
  • Lifetime unlocks the features we mark as Pro, now and in future updates, for as long as we offer the app. It does not cover separate products we may release.
  • If Pro ends, nothing is deleted. Every record stays readable, and you choose one reptile to keep editing on the free plan.
  • Deleting the app or your ShedLog account does not cancel a subscription.

Your content

Your records and photos belong to you. You give us permission to store, copy and process them only as needed to run ShedLog for you, as described in the privacy policy. You can export them or delete them at any time from Settings.

Fair use

Don't try to break into other people's accounts, interfere with the service, get around Pro limits, reverse engineer the app except where the law allows it, or use ShedLog for anything unlawful, including records of animals kept illegally.

Availability

We work to keep ShedLog running and your data safe, but we can't promise it will always be available or free of errors. We may change or remove features, and we'll give reasonable notice before removing a paid feature. Keep your own export if a record matters to you.

Liability

To the extent the law allows, ShedLog is provided "as is", and we are not liable for indirect or consequential loss, or for harm to animals resulting from reliance on the app. Our total liability to you is limited to the amount you paid for ShedLog in the 12 months before the claim. Nothing here limits rights you have under consumer law that can't be excluded, including under the South African Consumer Protection Act.

Ending the agreement

You can stop using ShedLog and delete your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms, and will tell you why unless the law prevents it.

Governing law

These terms are governed by the laws of the Republic of South Africa, without taking away protection you have under the laws of the country you live in.

Contact

Questions about these terms: support@galacticdigital.co.za.